Traveling with kids? Tell us how many, and how old
Six things we set up for family stays every week
Sitters
English- or Spanish-speaking, background-checked, with references. Hourly. We match sitters to age (infant vs walkers vs bigger kids). Some do the beach; most prefer at the villa.
Booked by the hour. Give us 48h notice if you can.
Cribs, pack-n-plays, car seats
Delivered to the villa before check-in. Full-size crib, travel pack-n-play, infant/toddler/booster car seats, stroller. Skip the airline gate-check gymnastics.
Send ages + gear list when you book the stay.
High chairs & feeding
High chair, booster seat, sippy cups, plates. Delivered same as the gear above. If you’re using our chef service, we brief the chef on kid-friendly plates.
Kid menu via Chef Service. Say the ages.
Kid-friendly tours
Sian Ka’an biosphere shortened version, Akumal Bay snorkel with turtles (calm shallow water, easy first snorkel), monkey sanctuary, Cobá jungle bike-taxi tour. Age-appropriate routing.
Tell us ages, we pick 2-3 that fit.
Kid-safe beaches, ranked
Akumal Bay is our #1 for kids. Protected reef makes it shallow and calm, sea turtles from May to September. South Akumal and Soliman come next. We’ll tell you which villa lands closest to what your kids need.
Beach map on request. Sunscreen and floaties are stocked.
Pediatrician on call
English-speaking pediatrician in the area for the small stuff (ear infection after diving, unexpected fever). Not an emergency line. For that, we route you to the closest clinic.
Contact on your welcome sheet at check-in.